Imperial Online Optimizes Their Next Generation Data Center

- Dorado Software (http://doradosoftware.com), a leading provider of IT infrastructure lifecycle management software, today announced the successful deployment of its Redcell product suite at Imperial Online, one of South Africa's largest service providers, providing comprehensive Internet, Hosting and Managed Services. The implementation was achieved through a strategic partnership with Solution Blox, the Dorado Software-Certified Solution Provider for Africa (EMEA region).

Imperial Online was experiencing the same rapid growth common among today's next-generation service providers - even more fierce in the emerging African market. In order to maintain the expected high level of service to their customers, it was determined that the existing disparate infrastructure management platforms would require significant consolidation and feature enhancement. Dorado Software's RedcellTM Suite was chosen as a result of a focused selection and cost analysis process comparing the best-of-breed management software solutions. Driving factors in the selection of Redcell was its modular offering - individual products can be purchased separately - yet the combination of server and network monitoring is contained in a single platform. In addition, the cost of the Redcell solution was a fraction of most typical service provider management solutions.

"Redcell has provided our organization with the rich IT environment visibility and management that we have been looking for - all from a single console." said Andries Coetzee, General Manager of Imperial Online, "It helps us meet customer demands by maximizing our high-value, high availability services in a cost-effective way."

Upon deployment, the most immediate benefit was the consolidation of over a dozen monitoring and management products into a single product: Redcell. This single, integrated platform spanning multiple layers, domains, networks and services created immediate benefits including streamlined infrastructure management, reduced operational costs, increased network availability, freed up valuable technical staff time, and enhanced customer satisfaction.

Besides the ability to manage the entire data center and network infrastructure from a single console, operational efficiencies also include consolidated reporting. A challenge in competing platforms and historically a painstaking and time-consuming task, Redcell now automatically creates and distributes key environment reports to all stakeholders.

"Now, with Redcell's extensive reporting capabilities, my staff can focus on customer-facing value additions rather than stitching together performance and statistic reports from disparate tools." remarked Sias Basson, Operations Director at Imperial Online, "I have a more visible and uniformly managed network AND data center with the reporting to prove it."

Business opportunities from the Redcell deployment include the ability to monitor and manage customer networks from the Redcell console. With the inherent cross-device functionality and recently developed multi-tenant capabilities within Redcell, customer network and MPLS management provides Imperial Online's customers with additional value-add services.

"My ability to forecast network and data center needs, gain visibility into our Telco's activities and provide comprehensive lights-out management of critical infrastructure is made possible by the Redcell product suite." commented Philip Wege, Network and Security Team Leader for Imperial Online, " I am more confident than ever that our environment can easily meet and exceed our customer's demands."

By leveraging Redcell's inherent asset lifecycle and environment management capabilities, Imperial Online is on the leading edge of providing best-in-class services to their clients. In addition, successful collaboration and project management between Dorado Software, Imperial Online and Solution Blox made for a smooth and successful platform deployment.

To Purchase Dorado Products Visit http://www.doradoworks.com

World-Wide Medical Technology Leader Uses Dorado Software's Redcell

Dorado Software a leading provider of IT infrastructure lifecycle management software, today announced that Greatbatch, Inc. (NYSE: GB) a world leader in developing critical technologies used in medical devices and industrial applications, is using their integrated Redcell enterprise products to automate IT operations and reduce operational expenses of their global and rapidly expanding network.

"We were looking for a single tool for IT asset configuration, remediation and monitoring, and Redcell had everything that we were looking for already integrated, and we liked the price," said Dave Nebral, Network/Telecom Manager at Greatbatch, "We were also impressed with Redcell's proactive capabilities. Upon installation, Redcell immediately began adding value to our network operations."

Although the immediate appeal was Redcell's key functionality for resource management including monitoring, inventory, configuration and performance management, Greatbatch quickly realized that Redcell will increase operational efficiencies. Redcell will be used to deploy and manage their Cisco networking devices over their world-wide locations.

Another deciding factor for Greatbatch to use Redcell was the scalability and extensibility of the solution. Since all Redcell products are integrated and share the same platform, Greatbatc's investment in Redcell lets them upgrade functionality with new applications and new / additional device or technology support, in addition to managing their inevitable deployment growth. "Many of the solutions we evaluated simply couldn't scale to where we see ourselves in the future, as our network doubled in size last year alone." continues Nebral.

Key features of the Redcell enterprise edition include automated deep discovery, CMDB inventory; performance monitoring of IT devices, interfaces and services; customizable graphical, logical and physical topology; customization of alerts, event correlation and processing; fault & event management via SNMP; Syslog and CIM indications; extensive canned and ad-hoc reporting; task automation; and comprehensive change and configuration management - for multi-domain, multi-vendor and virtualized environments that include vendor equipment from Cisco, Dell, EMC, Extreme, Juniper, HP, Brocade and many others.

The integrated Redcell solution offers a full visibility into the data center which allows for quick problem resolution without the use of multiple point tools. It also offers the power and flexibility to manage devices via a customizable permission-based graphical user interface (GUI). For instance, the connectivity data, when synchronized with asset data in the CMDB, creates a complete picture of the IT infrastructure that can be represented in highly customizable reports or via a topology view.

"Greatbatch was faced with a rapidly growing network with a lot of tools and tribal knowledge to manage it," said Eric Garrison, IT Director at PremCom, a certified reseller of Dorado Software, "Redcell offers them a great opportunity to streamline their IT management operations and increase efficiencies, which is a fantastic accomplishment given their environment is under a myriad of changes."

To Purchase Dorado Products Visit http://www.doradoworks.com

Dorado Software Announces Redcell Traffic Flow Analyzer

Quickly Resolve Bandwidth Issues and Improve Capacity Planning. Dorado Software a leading provider of IT infrastructure lifecycle management software, today announced Redcell Traffic Flow Analyzer for complete visibility into IP traffic behavior, usage patterns and network utilization. Redcell Traffic Flow Analyzer helps increase network utilization and performance by identifying those users, applications, protocols and conversations that are consuming valuable bandwidth, and presents this information in easy-to-understand graphs and reports. Dorado Software will showcase Redcell Traffic Analyzer in booth 923 at Cisco Live, June 29-July 2, 2209 at the Moscone Center in San Francisco.

"We are diligently trying to help our customers reduce their operational expenses and make better infrastructure investments," said Thomas Lee, Technical Director at Solution Blox. "Redcell Traffic Flow Analyzer helps tighten control of network bandwidth and security to provide better QoS for business critical applications, thus, avoiding unnecessary expensive upgrades. It also lets us accurately analyze the impact of network performance and bandwidth on service deployments, ultimately reducing Mean Time to Repair (MTTR).

When unauthorized or low priority applications dominate the network, managers typically respond by increasing bandwidth capacity. Throwing more bandwidth at this problem does not always solve the issue or prevent it from recurring. The unauthorized applications would only absorb any additional bandwidth while business critical applications suffer from poor response times. This always results in unpredictable bandwidth availability and network instability that compromises application performance. One approach is to set rate limits to control bandwidth usage by certain traffic but this lacks the necessary visibility to distinguish between application types and it adds significant administrative effort and processing overhead to the network infrastructure.

With multi-protocol support for IP Flo, NetFlow v5, NetFlow v9, JFlow and IPFIX, Redcell Traffic Flow Analyzer collects and deciphers existing IP traffic flows to determine which applications and/or users are most impacting network and application response times and service levels. It allows better administrative control of unauthorized traffic and protection of valuable bandwidth for critical and demanding business applications.

Redcell Traffic Flow Analyzer also provides comprehensive visibility and reporting of network utilization through deep insight of top usage patterns. Redcell Traffic Flow analyzer enables administrators to pinpoint what applications are consuming the most network bandwidth, what conversations are involved and who are the most active users.

Redcell Traffic Flow Analyzer integrates into the Redcell unified management solution, which reduces IT cost by removing the need for a separate point solution and frees up valuable resources to work on more critical and strategic tasks due to operation efficiencies. Traffic-related network issues are visualized and understood quickly - resulting in faster resolution of bandwidth issues and better usage data from which to perform future capacity planning.

To Purchase Dorado Products Visit http://www.doradoworks.com

Dell Certifies Dorado Software As An Isv Partner

Redcell (TM) Systems Commander Achieves Dell ISV Partner Program Certification

FOLSOM, CA - March 31, 2009 - Dorado Software, a leading provider of infrastructure lifecycle management software, today announced that it has been officially recognized as a Certified Dell ISV Partner and a member of the Dell ISV Partner Program. Dell has certified Dorado Software's Redcell Systems Commander, providing integration of Dell OpenManage(TM) hardware update functionality for Dell servers. Redcell customers now have unprecedented visibility and control to efficiently and cost-effectively manage their Dell PowerEdge(TM) Servers and Blade platforms.

Redcell Systems Commander is an agentless standards-based management product that provides advanced monitoring and automated configuration for both physical and virtual computing environments. Redcell System Commander provides maximum value for Dell customers by reducing operational expenses, optimizing server uptime & performance, automating compliance management, and standardizing update and patch management processes.

"The Dell ISV Partner Program is focused on simplifying the management of disparate infrastructure platforms, applications and IT services," said Sally Stevens, vice president Platform Marketing, Dell Product Group. "As an ISV Basic Certified Partner, Dorado Software helps to provide seamless integration of Dell OpenManage systems management functionality within Dorado's Redcell System Commander to enhance the manageability of Dell platforms and optimize Dell Services. Dell has validated this functionality and certifies that the implementation performs to Dell standards. Dorado Software and Dell share a mutual commitment to deliver exceptional value to customers. Together we provide solutions that help transform the way customers deploy, utilize and experience technology."

The Redcell System Commander solution is an integrated add-on product to Redcell OpsCenter - which provides foundation capabilities such as physical and virtual server and network device discovery, physical and virtual connectivity discovery, Configuration Management Database (CMDB) association mapping and advanced monitoring of devices, interfaces and services. It is also seamlessly integrated with other Redcell enterprise products, for comprehensive change and configuration management of networking and storage devices. The integration offers a single 'pane-of-glass' view into the datacenter which allows for quick problem resolution without the use of multiple point tools. It also offers the power and flexibility to manage servers via a customizable permission-based graphical user interface. For instance, the connectivity data, when synchronized with asset data in the CMDB, creates a complete picture of the IT infrastructure that can be represented in highly customizable reports, topology views or reference trees.

"Our core business is consolidating and simplifying the management of disparate IT assets," said Jim Souders, Vice President and General Manager of the Enterprise Business Unit, Dorado Software. "We are very pleased to have achieved this status with Dell and share the same vision to help Dell customers effectively consolidate their IT operations."

To Purchase Dorado Products Visit http://www.doradoworks.com

Dorado Software Integrates With Symantec-Managed Datacenters

Redcell Integration Component for Symantec AltirisTM Solutions Offers Total Visibility & Control for Symantec-Managed Datacenters

FOLSOM, CA - May 6, 2009 - Dorado Software (http://doradosoftware.com), a leading provider of infrastructure management software, today announced the certification and release of the Redcell Integration Component for Symantec AltirisTM solutions. The Redcell Integration Component is an easily installed component that immediately enables users to completely manage their multi-technology datacenter environments, including applications, systems, networking equipment and networked storage – all from within the Symantec Management Console. The component was developed by Symantec partner, Bay Dynamics, and has been certified by a third-party testing facility, AppLabs.

"Our customers continue to look for better ways to cut expenses and reduce the growing complexity of managing their multi-technology IT assets,” said Mark Magee, senior director of product management, Symantec. “The Redcell Integration Component provides necessary network data integration and automation from a central location to help our customers reduce the time it takes to manage all of their datacenter, troubleshoot and reduce operational costs.”

Redcell lets users find, configure and monitor multi-vendor networking and storage environments. Redcell is easy-to-implement, easy-to-use, and easy-to-maintain – providing users with the visibility and control needed to maintain and control a healthy datacenter. Redcell performs automated deep discovery of network and storage assets, along with network connectivity to the rest of the customer datacenter. Unique to the Redcell platform, device configuration actions can be performed ad-hoc or as automated tasks that can be either scheduled or invoked from the centralized management system. Examples of automation tasks include the application of specific configuration and security changes to groups of devices. All configuration actions are stored in the Redcell repository for performing compliance checks and reporting.

“The Redcell Integration Component lets users obtain and leverage detailed network inventory and configuration information within Symantec-managed environments,” says Feris Rifai, managing director, Bay Dynamics, “The Redcell-Symantec integration provides users the combined power of application, systems, networking and storage asset, inventory, configuration and connectivity knowledge – all available from within the Symantec Management Console and CMDB.”

The key benefits of the Redcell Integration Component include:

* Extends and enhances the functionality of Symantec management deployments by integrating and harnessing the network and storage knowledge provided by the Redcell Management Software Suite.
* Provides total visibility to the datacenter environment – view network device details (cards, ports, interfaces) and their associations to the server infrastructure (connectivity) collected by Redcell, all from within the Symantec Management Console.
* Enables the ability to perform important network device configuration operations directly from within the Symantec Management Console, such as file backups & restorations, with full audit control.
* Exposes the health of the datacenter’s network infrastructure & how it relates to application environments

“The Redcell Integration Component is based on the Symantec SDK and uses an open web services approach to integrate the network knowledge of datacenter environments into the Symantec Management Platform. This integration offers the user complete visibility into their application infrastructure environment – ensuring the health and configuration compliance necessary to consistently deploy application services to the end-users", said Mike Grote, vice president of enterprise product management at Dorado Software.

To Purchase Dorado Products Visit http://www.doradoworks.com

DORADO SOFTWARE ANNOUNCES ADVANCED RTCP MONITOR FOR AVAYA

Monitors Voice over IP performance across Avaya Communication Manager Networks

FOLSOM, CA - March 31, 2009 -Dorado Software (http://doradosoftware.com) a leading provider of IT infrastructure management software, today announced the availability of the Redcell 6.1 Advanced RTCP Monitor for Avaya Communication Manager allowing Redcell to monitor Voice over IP (VoIP) performance across Avaya Communication Manager networks. Dorado Software is the developer of Redcell, a product suite that provides uniform access, configuration, monitoring, and troubleshooting of multi-vendor IT infrastructure assets, including storage, systems, security and networking devices and services. As a result, companies can simplify troubleshooting and reporting, and proactively monitor their converged VoIP services for increased reliability.

"Redcell's Avaya RTCP Monitor gives us a view into our VoIP infrastructure," said Rhett Barker, Enterprise Account Manager, Quagga, "Combined with Redcell's other advanced monitoring tools and event management, we get a true view of how our VoIP infrastructure is running and can take corrective action to resolve any issues even before they become issues."

Redcell Advanced RTCP Monitor is an essential tool in the management, monitoring and fault isolation of Avaya Communication Manager networks, including monitoring performance and publishing notifications when the quality of an RTCP session crosses marginal or bad quality thresholds, as configured in an RTCP Domain. Correlations make these notifications generate a warning alarm when a session parameter first crosses the marginal threshold, and a critical alarm when the quality crosses the bad threshold.

This Redcell Advanced Monitor uses RTCP domain profiles to specify the Avaya Communication Manager servers that RTCP data is collected from. Each RTCP domain utilizes its own threshold parameters for Jitter, Latency, and Packet Loss allowing settings for both a warning and error level for each threshold parameter. The RTCP domain also allows for the creation of separate domains that can be assigned to Avaya Communication Manager Local Survivable Processors (LSPs), and Enterprise Survivable Servers (ESSs). This is essential as it allows Redcell RTCP to continue monitoring VoIP performance when an LSP and/or a ESS becomes active on the network taking control over VoIP call traffic. The Redcell Advanced RTCP Monitor displays live performance statistics via a session monitor. Each session displays a three dial dashboard showing the current levels for Jitter, Latency, and Packet Loss indicating the session minimum, average, and maximum values. The monitor also includes historical reports that display both summary as well as detailed session statistics.

To Purchase Dorado Products Visit http://www.doradoworks.com

DORADO SOFTWARE ANNOUNCES ADVANCED MONITOR FOR CISCO IP SLA

Quickly & Easily Monitor and Save SLA metrics for Remote Sites

FOLSOM, CA - March 18, 2009 - Dorado Software (http://doradosoftware.com), a leading provider of IT infrastructure lifecycle management software, today announced a Redcell Advanced Monitor for Cisco IP SLA. The Redcell Advanced Monitor for Cisco IP SLA lets you improve control over your customer's service level agreements (SLAs) and quickly troubleshoot network issues with notifications, thresholding on metrics, and flexible reporting.

"The Redcell Advanced Monitor for Cisco IP SLA allows me to quickly view the status of my remote sites' connectivity as well as prove SLA compliance when issues arise," said Jordan Elbaum, Director or IT at Right! Systems. "I am even notified when the remote sites' connection falls below certain SLA levels."

In addition to assisting with compliance, the Redcell Advanced Monitor for Cisco IP SLA gives users an easy method to configure complex SLAs for each unique customer, not cookie-cutter SLAs with just "percentages and packets". This means SLA levels are based on complicated metrics, not just the textbook ones or a single metric. The SLAs are implemented in the monitor as a set of thresholds

This Redcell Advanced Monitor provides several device specific notifications, including high latency high jitter, Low Mean Opinion Score (MOS), and customizable levels on other values available from any Cisco device that is IP SLA-enabled.

In addition, it offers extremely flexible thresholding visibility on metrics. All of the metrics provided by Cisco's IP SLA device are available and exposed in the Redcell Advanced Monitor and administrators can set thresholds on these metrics. A violation of these thresholds will raise an alarm within the Redcell Event Management System which in turn can notify or take other corrective and proactive measures. In addition, administrators can use the values returned from a device in calculations to provide their own, more complex SLA metrics. This ensures that when an SLA level is in jeopardy corrective action is automatically taken or the appropriate parties are notified. Users are given the ability to alarm based on a combination of factors, not just one or individual factors.

Ultimately, one of the most compelling propositions of this tool is to able to configure threshold levels and advanced violation patterns - giving Redcell users more control over their SLAs.

The Monitor is fully integrated with the full suite of Redcell infrastructure and service management products. The result is complete visibility into all of your data, and integration with pro-active performance monitoring and configuration and change management.

To Purchase Dorado Products Visit http://www.doradoworks.com